We are searching for a

Manager Fleet Support

  • HBO
  • Alblasserdam

We are searching for a

Manager Fleet Support

  • HBO
  • Alblasserdam
Apply

Based in the Netherlands at our Alblasserdam and/or Zwijndrecht facilities.

 

Welcome to Oceanco!

Oceanco specialises in building large custom yachts up to 140 meters in length. Offering a highly personalised service to clients, Oceanco applies innovative design and technology to create one-of-a-kind bespoke yachts that respect the vision of both the Owner and the designer.

We are a project-oriented management company outsourcing the main yacht building packages to our strategic co-makers. It is with pride and passion that we guide our clients through the journey to build his/her perfect yacht. Our desire to offer our Owners the perfect yacht goes hand-in-hand with a significant responsibility to reduce its impact. We are innovative—unique in what we do and how we do it because we challenge ourselves to do better each time.

We believe in teamwork. Together we create an environment in which employees work together every day from conception to completion of our yachts. We learn from each other and maximise our collective and personal potential.

It does not matter which position you hold or which team you are part of, we will encourage you to spread your wings and grow in your ambitions.

To enhance our growth, we are looking for proud, passionate, committed people to create and complete our inspiring teams!

 

Your meaningful purpose:

To ensure lifetime contact with and support of the existing fleet. To ensure that warranty gradually changes into after sales support by providing drawings, spare parts, executing service jobs on foreign shipyards OSBIT, whilst surpassing expectations of stakeholders involved.

 

What will your challenges be?

-        Planning and Budgeting

Develop, implement and execute a Fleet Support annual plan within given boundaries set by the overall Life Cycle Support strategy. Translate Fleet Support strategy in required personnel capacity and systems and agree budgeting with superior accordingly.

-        Fleet Support

Ensure relationship management with existing customers and correct and timely handling outstanding or warranty issues, after sales and refit projects. Work closely together with Sales manager Refit/Rebuild/Aftersales. Ensure that warranty gradually changes into after sales support by providing drawings, spare parts, executing service jobs on foreign shipyards OSBIT, whilst surpassing expectations of stakeholders involved.  Develop and maintain an international network of internal and external stakeholders to gain and keep access to relevant Fleet Support information and maximise sales potential with existing owners and fleet. Advise Director LCS based on evaluation results of fleet support projects, on possible improvements of processes resulting in and improved service level towards Clients.

-        Management and Leadership

Lead, manage, develop and motivate assigned team of professionals in line with HR Policy, corporate values and agreed budget.  Stimulate knowledge, competence and career development of subordinates. Focus on continuous improvement of product and processes. Assign Fleet Support Projects to Project Management Fleet Support.

-        Reporting

Ensure timely and correct reporting to superior based on set key performance indicators in accordance with applicable procedures and guidelines. Report commercial intelligence to Sales Management Refit.

 

What do we ask for?

  • University or Higher Vocational Education degree with relevant work experience
  • Minimum of 5 years’ experience in a similar role, preferably in maritime industry and/or yacht building industry
  • You recognise yourself in the following competencies: Entrepreneurship, Customer orientation, Problem-solving, Conflict management
  • Knowledge of MS Office applications
  • A good command of written and spoken English

 

What do we offer?

  • A challenging full-time function within a unique, international and leading-edge yacht building company
  • An inspiring environment with great possibilities for personal development and education
  • Competitive primary and excellent secondary employment conditions
  • CAO Metalektro
  • Active staff association that organises fun trips, social get- togethers with colleagues, sports events, and other festivities

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